Information is only useful if it gets to the right people at the right time.
postmaster is a versatile platform that enables your business to provide key information to the right people, wherever they are located.

We all access certain information that must be acted upon quickly:

• Voice Messages
• Email
• Management Information System Status and Alarms
• Communication System Alarms
• Bespoke System Status

postmaster simply monitors each system for events, data or changes that are important to each user, and delivers notification or content as required.

Designed to be flexible…

postmaster is a cost effective and efficient solution for both large and small organisations.

Each user can select the critical information they want to know about, from any of the systems monitored by postmaster. Messages can be sent to individual users or groups of users.

Messages and/or data can be sent to one or more destinations (phone, email, file, screen) ensuring that each user has access to critical information, no matter where they are located.

See also postmaster for:

There are certain times when we don't want to be notified, outside of working hours for example. The postmaster schedule facility enables you to determine the days-of-week and hours-of-day that each user will be notified.

As well as notifying your staff, postmaster can also be used to notify your customers by SMS or email of information useful to them, e.g.

• Order status
• System status
• Customer account details
• Reminders
• Promotions

Improved Productivity: More time can be spent on operational tasks as the information follows the user rather than the user chasing it.

Better Service: Instant notification means that users can respond immediately to customer queries/requests etc.

Maximise Communications Investments: postmaster utilises your existing mobile phone, computer network and email infrastructure - no need for new equipment.

Reduced Costs: Notification sent by SMS and email can be less expensive than other more traditional mediums.

Increased Efficiency: postmaster can isolate critical information from the 'pool of information' and deliver to specific individuals who are best suited to react to it.

For more information, contact emiera today>>

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"Cambridge Consultants Ltd has been using postmaster for over 12 months and is extremely pleased with its performance. It is both simple to set up and simple to use and has proved to be reliable. Most importantly, we have seen an improvement in efficiency which we also believe to be reflected in reduced costs.

We can make configuration changes, such as adding and deleting users, quickly via the simple administrator's controls.

Individual users can change their own settings via the postmaster menu within the standard voicemail interface, even when away from the office.

The delivery and notification of voice-mail messages has enabled us to improve our response in a cost effective manner to both internal and external customers alike.

I would recommend postmaster to any organisation that, like us, values the level of service given to their customers".